Charging for a community is easy to start and harder to end

Discord’s creator help page describes Server Subscriptions as tiered monthly subscriptions that give paying members access to exclusive content, and says servers can also offer Server Products in beta to a select group of servers. Setting up a tier is a few steps. Stopping, handing over or changing what members receive has conditions of its own.

This article offers a short check to run before you sell a first tier: eligible, payout, trial and exit. It is editorial synthesis built from five official Discord help, terms and policy sources, not a Discord feature, and it is not legal advice.

The Shop guide is dated September 23, 2025, the ownership guide May 30, 2023 and the Creator Revenue FAQ August 28, 2025. Read them with the Monetization Terms effective June 6, 2024 and the current Monetization Policy; this check is not a substitute for those sources.

Check whether you are eligible before you plan around it

The help page lists requirements for the server owner: be 18 or older, keep the account in good standing, verify email, enable two-factor authentication, and be based in the United States with a US bank account and US identification document to provide to Stripe. The Creator Revenue FAQ additionally specifies both phone and email verification. The list is not exhaustive and Discord checks safety and security signals.

It adds server conditions: Community must be enabled, multifactor authentication must be set up for moderation actions, and the server cannot be primarily built around NSFW content. The Monetization Policy (effective May 5, 2024; last updated March 1, 2024) qualifies the Shop summary: it prohibits monetizing other rights holders’ intellectual property without written permission, and offerings whose primary purpose is advertising or promotional benefit for an app or third party. It also requires a server not be mostly bots or inactive accounts; a server transferred in the past 30 days needs Discord approval to qualify, all monetized transfers receive Safety review, and sale or purchase requires approval.

One detail worth knowing early is that the page says you cannot remove two-factor authentication while you have published subscription tiers. The ownership page also describes Server Subscriptions as currently available only to US-based creators. The Creator Revenue FAQ also requires a separate Stripe account for Discord, rather than reusing an account from another platform. If you are elsewhere, check current eligibility before planning around this.

Know when money actually arrives

Discord describes a 90/10 split, with the server keeping 90% of what it earns from subscriptions and one-time purchases and Discord keeping 10%. It adds that various fees affect the final payment amount, and Schedule 1 of the Monetization Terms lists processing, transaction and platform fee categories; the split alone is not your final payment.

The Monetization Terms effective June 6, 2024 require a minimum balance of $100 for the first eligible payout and $25 thereafter. Provider provisioning and eligibility still apply; eligible payouts are due within 45 days of month-end, subject to holds and delays. The FAQ describes monthly processing on or before the 15th, an operational schedule rather than an unconditional receipt guarantee.

Treat a free trial as a commitment, not a giveaway

The help page says free trials are enabled tier by tier, default to one week with a one-day option, and can be limited to 10, 25, 50, 100 or unlimited trials per tier. It says members must enter a payment method to start a trial, and that if they have not canceled when the trial ends they begin paying for recurring monthly subscriptions, charged to their default payment method.

It also reminds you that you are responsible for promoting your offering and any promotions in compliance with applicable laws, including advertising laws. The page does not say what those laws require, so check the rules where your members live.

For a hypothetical example, imagine an independent educator who runs a study community and offers a one-week trial. The educator can say clearly in the invitation that the trial converts to a monthly charge and how to cancel, so no one is surprised by the first payment.

Plan the exit: switching off, handing over, and changing perks

To fully remove Server Subscriptions the page says you must have no active subscribers, delete all existing tiers including draft and archived ones, and have no pending payout, then confirm with your two-factor code. If you have active subscribers you wait until their subscriptions run out, so stopping can take time.

The ownership transfer page says future payouts after a transfer go to the new owner, with a separate condition for prior accrued earnings, and that the receiving account must be eligible and have set up a team and payment information that the payout provider has validated. It says the new owner is responsible for delivering the benefits and perks of existing subscriptions.

The ownership guide dated May 30, 2023 says prior-owner earnings below $100 are paid only after the new owner earns $100 since transfer and is approved for payout; if the new owner is ineligible, the prior owner is not eligible for that payout. Partner and Verified servers need a support ticket.

The 2023 ownership guide says to offer refunds when a new owner materially changes or cannot deliver existing perks. The June 2024 Monetization Terms require accurate offers and, for material changes, a refund or, for subscriptions, advance notice with an opportunity to cancel or modify before the change. Discord’s Refund Policy can apply; the Shop page’s Server Products wording is not a blanket no-refund guarantee. The earlier article on digital product updates covers keeping promises to buyers after a sale.

Plan the community with the offer, and keep a short record

Decide what you are promising before you set a price. If you plan your content with a creator tool such as Launchvibes, add the perks of each tier, how you will deliver them and what you will do if you stop to the idea. A promise you can describe in a sentence is easier to keep.

Keep a short record: the tiers and perks you sold, the trial settings, the payout threshold you are working toward, and the date you read the help pages. The sources carry different update dates and Discord can change its terms, so a dated note shows what you relied on. The earlier article on Substack live video audience controls covers a similar audience-and-access decision on another platform.

Check the current policies and your own settings before you charge anyone. This article reflects the five official sources at the time of writing and does not replace Discord’s terms or advice about your situation.